Your Training

Let's get Started!

As a new #teamlidl member, you'll learn the daily tasks associated with your role and our company procedures. We want you to feel supported right from the beginning. To achieve this, you'll have the backing of your manager, your trainer, and your mentor, as well as the entire #teamlidl who will always have your back!

On your first day, you'll receive your training plan. This plan is designed to equip you with the knowledge and skills necessary to excel in your future role.

The training programme is very detailed and comprehensive, as it comprises a mix of e-learning content and shadowing sessions with colleagues you'll be working alongside. It's therefore important that you also gain an understanding of their activities. Throughout your journey, your manager will be by your side to ensure that your induction and training phases run smoothly and that you feel well-prepared for your future operational duties.

Your Training Content

Food Safety Training

A culture of food safety is fundamental to increasing risk awareness and ensuring the safety of our customers. You will learn your daily responsibilities regarding the cold chain and food preservation.

Customer Centricity

You'll discover why customer focus is so important. Our customers' satisfaction ensures their loyalty, increasing business success and creating a rewarding work environment.

The 4+1 Sales Pillars

The 4+1 Sales Pillars help you remember the fundamental procedures and rules for your daily activities in-store. These are: cleanliness, freshness, product availability, courtesy (including the 1+2 principle), and finally, the pillar of cost-effectiveness.

Inventory Protection

The objective is to identify risk areas that could compromise data and highlight the causes of inventory discrepancies. You will learn how your activities contribute to inventory protection.

Health & Safety

Lidl promotes the health and safety of its employees and customers. You will learn your rights and responsibilities regarding workplace safety; furthermore, you will discover the operational processes and the correct use of equipment in-store, to ensure a safe and protected working environment.

Recycling

Recycling is not only beneficial for the environment, but it's also an integral part of our company ethics. You will learn the recycling procedures, including your daily responsibilities and how all of this contributes to reducing the impact on the world around us.

Operational Activities

Each employee has specific tasks to perform independently or by coordinating with other colleagues. Some of the operational activities you will carry out in-store are: replenishing stock, quality control of merchandise, cashier duties, and maintaining the premises.

Your training is split...

eLearning

Training is also delivered via online platforms, requiring users to log in with their personal credentials. Platforms such as SuccessFactors Learning offer the opportunity to enhance training with assigned course modules in various formats, including videos, documents, and interactive books, facilitating flexible and personalised learning.
Hands-On Training

To ensure a comprehensive, 360-degree approach to learning, hands-on training is also provided at the workplace. This practical, physical training allows employees to apply theoretical knowledge directly to real-world scenarios, fostering a deeper understanding and skill development within their specific working environment.

Your points of reference:

Your Mentor

Mentors play a crucial role in our business, as they support you during your initial months with the company.

Your mentor will welcome you to the team, offer suggestions and practical advice to help you settle into the team and the operational tasks. Your mentor is there to make you feel comfortable, answer your questions, and support you throughout your onboarding and role preparation.

Your Trainer

When you arrive at the store, you'll be assigned a Trainer who will guide you through your initial training period. Your store trainer will support you during your practical training, sharing information, procedures, and tips to help you perform your daily tasks effectively and prepare you to take on your new role with confidence and independence.

Would you like to know more?

Available Vacancies at Lidl